Terms and Conditions

By accessing or using the website Freya Safari, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or making a purchase. If you do not agree to these terms, please do not use our website.

1. General Information

Freya Safari operates worldwide and offers products such as travel accessories, camping gear, hiking essentials, and travel tech. The website is owned and operated by Freya Safari, and the use of our website and services is governed by these Terms and Conditions.

2. Acceptance of Terms

By using our website, you agree to the following terms and conditions. If you do not agree with any part of these terms, you must not use this website.

We reserve the right to modify or revise these Terms and Conditions at any time without notice. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please check this page regularly for any updates.

3. Products and Services

  • Product Availability:
    All products and services available on Freya Safari are subject to availability. We reserve the right to modify or discontinue any product or service without prior notice.
  • Accuracy of Information:
    We make every effort to ensure that the information on our website, including product descriptions, prices, and availability, is accurate. However, we do not guarantee that the website will be free from errors, and we reserve the right to correct any mistakes.

4. Orders and Payments

  • Order Process:
    By placing an order on our website, you are offering to purchase a product and agree to pay for it at the time of delivery via Cash on Delivery (COD).
  • Order Confirmation:
    Once you place an order, we will send you an order confirmation email. This email serves as a notification that we have received your order, but does not constitute an acceptance of your offer. We reserve the right to accept or reject your order at any time before shipment.
  • Payment:
    As we only offer Cash on Delivery (COD) as a payment method, you are required to pay for your order in cash when it is delivered to your address.

5. Shipping and Delivery

  • Shipping Policy:
    We ship worldwide, and delivery times vary based on the destination and the shipping method selected. Please refer to our [Shipping Policy] for detailed information regarding shipping rates, delivery times, and procedures.
  • Delivery Issues:
    We are not responsible for delays caused by shipping carriers or customs. If you have not received your order or it is damaged, please contact us immediately as outlined in our [Shipping Policy].

6. Returns and Refunds

  • Return and Refund Policy:
    If you are not satisfied with your purchase, we accept returns for unused, undamaged items within [3] of delivery. For more information, please refer to our Return and Refund Policy.
  • Cash on Delivery Refunds:
    Refunds for Cash on Delivery (COD) orders will be processed via COD. Please refer to our Return and Refund Policy for further details.

7. User Account and Responsibility

  • Account Creation:
    In order to place an order or access certain features of our website, you may be required to create an account. By creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information and password.
  • Account Security:
    You agree to notify us immediately if you suspect any unauthorized use of your account or password. We are not liable for any losses arising from unauthorized use of your account.

8. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of Freya Safari and is protected by copyright laws. You may not use, reproduce, or distribute any content from this site without our permission.

9. Limitation of Liability

  • Freya Safari is not responsible for any loss or damage resulting from your use of this website, including any indirect, incidental, or consequential damages. We are not liable for any content, errors, or omissions on our website or for the unavailability of products.

10. Privacy Policy

  • Privacy Protection:
    We take your privacy seriously and are committed to protecting your personal information. Please refer to our [Privacy Policy] to learn more about how we collect, use, and protect your personal data.

11. Termination

We reserve the right to suspend or terminate your access to our website at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to the interests of Freya Safari.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us [email protected].